Terms of Service

OVERVIEW

Welcome to Endless Umami Sweets! The terms “we,” “us,” and “our” refer to Endless Umami Sweets, a company dedicated to providing handcrafted gourmet sweets through this website and any related online platforms. These Terms of Service (“Terms” or “Terms of Service”), together with our Privacy Policy and other policies referenced herein, govern your use of our services, including our website, storefront, online ordering platform, and any other services related to Endless Umami Sweets (collectively, the “Services”). Our Services are hosted on and powered by Shopify, a third-party e-commerce platform.

By accessing or using our Services in any way—whether browsing, placing orders, or interacting with content—you agree to be legally bound by these Terms. If you do not agree to these Terms or the Privacy Policy, you should immediately discontinue use of the Services and not make any purchases or transactions.

Please read carefully, as these Terms contain important information about your legal rights, disclaimers of warranties, limitations of liability, dispute resolution, and other important provisions.

SECTION 1 – ACCESS AND ACCOUNT

By accessing or using the Services, you affirm that you are of legal age to enter into binding contracts in your jurisdiction, typically the age of majority (18 or older in most states/provinces), or have obtained parental or guardian consent for any minors using the Services through your account or devices.

When you create an account or place an order, we may require you to provide personal information, such as your full name, billing address, shipping address, email address, phone number, and payment information. You represent and warrant that all information you provide is accurate, current, and complete. You agree to keep this information up-to-date to avoid issues with your orders or account.

You are responsible for maintaining the confidentiality and security of your account credentials (username, password, payment information). Any activities or actions taken under your account are your sole responsibility, including any purchases made. You agree to notify us immediately of any unauthorized use or suspected breach of security.

Accounts are non-transferable and cannot be assigned or sold to third parties without our express written permission. We reserve the right to suspend or terminate your account if suspicious activity is detected or if you violate these Terms.

SECTION 2 – OUR PRODUCTS

We strive to accurately describe and visually represent our products to the best of our ability. However, the colors, textures, and details of products shown on digital screens may vary due to differences in monitor displays, lighting, and device settings. Actual products may differ slightly from images or descriptions.

Product availability, ingredients, packaging, and presentation are subject to change without prior notice, as we continually seek to improve our offerings or respond to supply chain conditions. Certain products may be seasonal, limited edition, or discontinued without advance warning.

While we endeavor to ensure the highest quality, we do not guarantee that every product will meet your specific expectations. Allergens and ingredient disclosures are provided as accurately as possible, but we recommend reviewing these carefully and contacting us with any concerns.

SECTION 3 – ORDERS

By submitting an order, you are offering to purchase products from Endless Umami Sweets. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, errors in pricing or product description, or suspected fraudulent activity.

Your order is considered accepted only when you receive an order confirmation email from us, which will indicate that payment has been successfully processed. Until acceptance, no contract exists between you and Endless Umami Sweets.

We encourage you to review your order carefully before submission. Due to the perishable nature of some products, cancellations, modifications, or refunds may not be possible once your order is confirmed and payment processed.

All orders must be for personal use and not for resale or export unless explicitly approved by us. Unauthorized commercial use of our products may result in order cancellation and legal action.

SECTION 4 – PRICES AND BILLING

Prices for products and services on the website are displayed in your local currency where applicable but may be subject to change without prior notice. The price charged for any product will be the price in effect at the time your order is placed and confirmed.

Displayed prices do not include applicable taxes, shipping, handling fees, customs duties, or other import charges, which may be added during checkout or upon delivery, depending on your location.

Promotional discounts, coupons, or special offers are subject to their own specific terms and may be withdrawn or modified at any time without notice. In the event of a pricing or promotion discrepancy, we reserve the right to correct errors and adjust orders accordingly.

You agree to provide valid, accurate, and complete payment information. By submitting payment, you represent and warrant that you are authorized to use the payment method provided and that you will pay all applicable charges in a timely manner.

SECTION 5 – SHIPPING AND DELIVERY

We strive to process and ship orders promptly; however, delivery dates and times are estimates only and cannot be guaranteed. Delays may occur due to factors beyond our control, such as shipping carrier issues, customs inspections, weather, or other unforeseen circumstances.

Once the products are handed over to the shipping carrier, risk of loss and title to the products pass to you. We are not liable for lost, damaged, or delayed shipments once in the carrier’s possession.

Shipping costs, policies, and delivery zones are subject to change. It is your responsibility to ensure that the shipping address provided is accurate and complete. Any additional fees arising from address errors or missed deliveries will be your responsibility.

SECTION 6 – INTELLECTUAL PROPERTY

All content provided on or through the Services—including logos, trademarks, product names, images, videos, text, and software—is the property of Endless Umami Sweets, its affiliates, or licensors and is protected by copyright, trademark, patent, and other intellectual property laws.

Your use of the Services is limited to personal, non-commercial use. You may not reproduce, distribute, modify, or publicly display any material without prior written permission from Endless Umami Sweets.

Unauthorized use of any intellectual property contained on our Services may lead to legal action and termination of your access.

SECTION 7 – OPTIONAL TOOLS

Our Services may include access to optional third-party tools, widgets, or applications provided by independent providers. These tools are provided “as is” and “as available.” We do not control, endorse, or guarantee the accuracy or functionality of such third-party tools.

Your use of these tools is at your own risk, and you should review the terms and privacy policies of those third parties before using any such tools.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to external websites or services provided by third parties. These links are provided for your convenience only and do not imply endorsement or responsibility by Endless Umami Sweets.

We have no control over third-party websites and are not liable for any content, products, services, or damages resulting from your use of these external links.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our online store is powered by Shopify Inc., a third-party e-commerce platform provider. While Shopify enables the provision of our Services, all transactions and agreements are solely between you and Endless Umami Sweets.

You acknowledge that Shopify is not responsible for any disputes, damages, or losses arising from your transactions or use of the Services.

SECTION 10 – PRIVACY POLICY

We collect, use, and protect your personal information in accordance with our Privacy Policy, which explains how we handle data collected through our Services.

Because Shopify hosts our Services, some personal data may also be collected and processed by Shopify and third-party service providers in various countries. By using our Services, you consent to such data transfers and processing.

Please review our Privacy Policy to understand how your information is collected, used, shared, and protected.

SECTION 11 – FEEDBACK

If you provide any feedback, suggestions, or other communications (“Feedback”), you grant Endless Umami Sweets a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display that Feedback in any media for any purpose, including commercial uses.

You represent that your Feedback does not infringe the rights of any third party and complies with applicable laws.

We are not obligated to keep your Feedback confidential, pay you for it, or respond to it.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

We endeavor to keep all information accurate but may occasionally have typographical errors, inaccuracies, or omissions in product descriptions, prices, or other content.

We reserve the right to correct such errors and to cancel or modify orders placed based on incorrect information, with or without prior notice.

SECTION 13 – PROHIBITED USES

You agree to use the Services only for lawful purposes and not to:

Violate any laws or regulations.
Infringe on intellectual property rights.
Harass, abuse, or threaten others.
Transmit false or misleading information.
Send spam or unauthorized advertising.
Upload harmful or malicious software.
Attempt to gain unauthorized access to the Services or related systems.

We reserve the right to suspend or terminate your account for violations of these rules.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time for any reason without notice.

Termination does not release you from paying any amounts owed to us. Certain provisions of these Terms will survive termination to the fullest extent permitted by law.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied.

We do not guarantee uninterrupted or error-free access and disclaim implied warranties of merchant ability, fitness for a particular purpose, and non-infringement.

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Terms of service